Privacy Policy

Raj Roshan Enterprises operates a furniture store and factory to provide high-quality products such as chairs, tables, dressing tables, sofas, parlour chairs, beds, and more. Protecting your personal information is important to us, and this Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect and process the following information from you:

Personal Information: Name, phone number, email address, billing and delivery address.
Order Details: Products purchased (chairs, tables, sofas, beds, etc.), payment status, and delivery preferences.
Communication Data: Inquiries, messages, or feedback shared with us through phone, email, or in person.
Website/Online Data (if applicable): IP address, browser type, cookies, and browsing history for site improvement.

2. How We Use Your Information

Your personal information is used for:

Processing and delivering your orders.
Sending invoices, receipts, and purchase confirmations.
Providing customer support and responding to your inquiries.
Informing you about new products, special offers, or updates (if you opt-in).
Improving our services and customer experience.
Legal and security requirements.

3. Information Sharing

We respect your privacy and do not sell, trade, or rent your personal information.
However, we may share your data with:

Delivery Partners: To ensure safe and timely product delivery.
Payment Service Providers: For secure payment processing.
Legal Authorities: When required by law or legal obligations.

4. Data Protection & Security

We take appropriate measures to protect your data against unauthorized access, alteration, or disclosure. Our systems are updated regularly, and sensitive details (like payment information) are handled securely through trusted channels.

5. Your Rights

As a valued customer, you have the right to:

Access and review your personal data held by us.
Request corrections to any incorrect or incomplete data.
Opt out of promotional or marketing communications.
Request deletion of your data, where legally possible.

6. Cookies (For Website Users)

If you visit our website, we may use cookies to:

Improve your browsing experience.
Remember your preferences.
Analyze website traffic.

You can disable cookies in your browser settings at any time.

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in business practices, legal requirements, or customer feedback. The updated policy will always be available at our store or online (if applicable).

8. Contact Us

For any privacy-related queries or concerns, please contact us:

Raj Roshan Enterprises
Furniture Store & Factory